Researched stay profile
Hotel Chinzanso Tokyo
Luxury Japanese Garden Hotel Welcoming Dogs AND Cats, with Private Dog Park and Pet Concierge
Bunkyo / Sekiguchi, Tokyo
A 5-star luxury hotel set in a historic 17-acre Japanese garden in central Tokyo, welcoming both dogs and cats (under 10kg, ¥10,890/night). Includes a private 40m² rooftop dog park, in-room Sealy dog beds, pet sitting and grooming services, and dog-friendly seasonal events.
Condition details
Pet policy (official hotel website): Small dogs AND cats under 10kg welcome. 1 pet per room. Additional fee: ¥10,890/night. Vaccination and all applicable legal requirements must be met. Pet waiver must be signed at check-in. Phone: +81 3-3943-0996 to request pet-friendly accommodations. In-room: pet enclosure or cat house, food bowl, pet sheets. Sealy dog bed, wet tissues, excrement containers, and lint roller available on request. Pets may roam freely in the room when owner is present. Private dog park: 40m² rooftop park on 5th floor Serenity Garden with foot-washing station and playground equipment — first come first served; inform concierge after check-in. Note: pets are NOT permitted to walk in the Chinzanso garden; the rooftop dog park and surrounding public parks (Edogawa Park, Kanda Riverwalk) are available alternatives. Tattoo note: The hotel's public baths (hot spring), YU The Spa bathing areas, and indoor pool have tattoo restrictions — see caution notes. In-room deep soaking bathtubs have no restrictions.
Key highlights
Both dogs AND cats welcome (under 10kg, 1 per room, ¥10,890/night) | Private 40m² rooftop dog park with foot-washing station and playground (5th floor Serenity Garden) | Sealy dog beds, pet enclosure, food bowls, and toiletry supplies in-room | Pet sitting service available (¥11,000 day/¥13,200 overnight) and grooming on request | All rooms have marble private bathrooms with deep soaking bathtubs | 17-acre Japanese garden — historic firefly sanctuary in Tokyo | Vegan, vegetarian, and halal-friendly restaurant options available
Best for
Pet owners traveling to Tokyo who want the most curated, nature-rich pet-hotel experience in the city — both dogs and cats welcome, with a private garden dog park, Sealy dog bed, and Tokyo's only 17-acre Japanese garden resort setting.
Access
17-acre Japanese garden in Bunkyo-ku, Sekiguchi. 10-minute walk from Edogawabashi Station (Tokyo Metro Yurakucho Line). 10-minute bus ride from JR Mejiro Station. Limousine bus service available from both Haneda Airport and Narita Airport. 25-minute taxi from JR Tokyo Station. On-site parking (charged). Near Edogawa Park and Kanda Riverwalk for dog walks.
Luggage
Full concierge luggage service. Cloakroom storage (up to 1 month). Baggage storeroom (up to 3 months). Early arrivals can have luggage held before check-in. Standard 24-hour concierge.
Kitchen
No kitchen in rooms. 24-hour room service available. Three on-site restaurants: Il Teatro (Italian, garden views), Miyuki (Japanese cuisine with kimono-dressed staff), and Bistro (international). Vegan, vegetarian, and halal-friendly menu options available at the restaurants. Mini bar and tea/coffee maker in rooms.
Bath
All rooms feature marble private bathrooms with deep soaking bathtubs — no restrictions on in-room bathing. YU The Spa (hot spring baths, open-air heated hot tub, steam room, massages) and the glass-enclosed indoor pool are also available. Important: the hotel's public baths, hot spring baths, and pool have tattoo policy restrictions — see caution notes.
English support
Full English official website at hotel-chinzanso-tokyo.com. International 5-star hotel with multilingual staff. Pet reservations: +81 3-3943-0996. Forbes Travel Guide rated. Concierge services in English.
Rules
Pets: dogs and cats under 10kg, 1 per room, ¥10,890/night. Vaccination and pet waiver required. Pets NOT allowed in the Chinzanso garden — rooftop dog park and public parks available. Pets may be left in a cage in the room (pet sitting recommended for extended absences). Tattoo restrictions for public baths and indoor pool. Children of all ages welcome (13+ charged as adults). Check-in 3:00 PM, check-out noon.
Good to know
Pets are NOT permitted to walk in the historic Chinzanso Japanese garden — the rooftop dog park (40m²) and surrounding public parks (Edogawa Park, Kanda Riverwalk) serve as alternatives. The pet fee is ¥10,890/night based on the official website — BringFido shows a lower older figure of ¥7,000. The official site is authoritative; confirm fee when booking. Tattoo policy: the hotel's public baths (hot spring), YU The Spa bathing areas, and swimming pool restrict tattooed guests (strict prohibition for baths, concealment required for pool). Guests with tattoos can use their private in-room deep soaking bathtub without restriction. This property is in Tokyo (Bunkyo-ku), not the Kansai region.
Verified notes
Pet policy (dogs and cats under 10kg, 1 per room, ¥10,890/night, vaccination, waiver) confirmed on official hotel-chinzanso-tokyo.com/accommodations/rooms/pet_friendly/. Private dog park (40m², 5th floor Serenity Garden, foot-washing + playground) confirmed on official page. In-room pet amenities (enclosure, bed, bowl, sheets) confirmed official page. Pet sitting service (¥11,000 day, ¥13,200 overnight) confirmed official blog. Grooming available confirmed official blog. Marble private bathtubs in all rooms confirmed Booking.com. 17-acre Japanese garden confirmed official and multiple sources. Edogawabashi Station 10-min walk confirmed. Luggage storage (cloakroom + baggage storeroom) confirmed input grounded summary. Tattoo restriction for public baths and pool concealment requirement confirmed input grounded summary (21 grounded sources). Universally designed accessible rooms confirmed official rooms page. Vegan/vegetarian/halal options confirmed input grounded summary.
Sources
- https://hotel-chinzanso-tokyo.com/accommodations/rooms/pet_friendly/
- https://hotel-chinzanso-tokyo.com/garden/topic/5-reasons-to-stay-with-your-pet/
- https://hotel-chinzanso-tokyo.com/accommodations/
- https://hotel-chinzanso-tokyo.com/accommodations/hospitality/
- https://www.booking.com/hotel/jp/chinzanso-tokyo.html